Bengaluru Airport Guide – Your Comprehensive Resource for Airport Facilities, Services and Travel Insights (Updated 2024)

Whether you’re a seasoned traveler accustomed to the bustling energy of Bengaluru or a first-time flyer eager to explore the Silicon Valley of India, our Bengaluru Airport guide is your trusted companion. Situated in the heart of Karnataka’s vibrant capital, Kempegowda International Airport welcomes you to an intersection of tradition and modernity.

Themed around sustainability, Bangalore Airport imparts an exotic ambiance to its guests. As you navigate through this bustling hub, our guide unveils the top-notch airport amenities and ensures you embark on your journey with confidence and excitement. Experience the essence of ‘Namma Bengaluru‘ – a term embraced by locals to signify their affection for this dynamic metropolis.

Kempegowda International Airport (IATA: BLR, ICAO: VOBL), commonly referred to as Bangalore Airport, holds the distinction of being the busiest airport in South India. It ranks as the third busiest in India in terms of passenger traffic, following New Delhi and Mumbai airports, and holds the 29th position among the busiest airports in Asia.

Operational since May 2008, the BLR airport is Karnataka’s first fully solar-powered airport, developed by CleanMax Solar.

Owned by Bengaluru International Airport Limited(BIAL), the airport is spread over a total land area of 1600 hectares (4000 acres) and handles about 950 aircraft movements per day. During the fiscal year of 2021-22, Bangalore Airport successfully managed 16.2 million passengers and 411,550 tonnes of cargo.

In December 2023, the Kempegowda International Airport achieved a remarkable feat, earning the ‘World’s Most Beautiful Airport‘ distinguished title in UNESCO’s Prix Versailles 2023 announcement. This prestigious recognition, including the coveted ‘World Special Prize for an Interior 2023,’ is a testament to the airport’s outstanding design, aesthetics and commitment to creating a visually stunning and welcoming environment for travellers. Read More!

Address – Bengaluru International Airport

Kempegowda International Airport, also known as Bangalore Airport is located 30 km north of the city near the suburb of Devanahalli.

Registered address of Bangalore International Airport:
Kempegowda International Airport Bengaluru,
KIAL Rd, Devanahalli, Bengaluru, Karnataka 560300

Helpline Number

For any issues, queries or feedback, refer the below contact numbers and email address.
Whatsapp – +91-8884998888
Phone – 080-66785555 / 080-47406666
Email – feedback@bialairport.com

Business Hours – 08:30AM to 5:30PM
Monday – Friday

Kempegowda Airport Police Station

Address – Kempegowda International Airport, Airport Road, Hunachur, Karnataka 560300
Phone – 080-2200 1102

Operational Hour

The Kempegowda International Airport is operational 24 hours.

Bangalore Airport Terminals

Bangalore International Airport (BLR) has two passenger terminals: Terminal 1 and Terminal 2. Terminal 1 takes care of domestic flights and Terminal 2 handles all the international operations along with a few domestic carriers operated by Air India, Vistara, AIX Connect and Star Air. There is a plan to bring up one more terminal – Terminal 3, that is expected to be completed by 2030.

• Passenger Terminal 1 – Terminal 1 is an integrated passenger terminal that handles only domestic operations. The terminal has two lounges, a transit hotels and many shop and dine outlets. Terminal 1’s Gate 41-42 is specially designed and equipped to accommodate the world’s largest passenger aircraft – Airbus A380

• Passenger Terminal 2 – Terminal 2 or T2 is the second terminal of the airport which is crafted as an homage to Bangalore, often referred to as the “Garden City.” This newly opened terminal has fully automated entry, eco-friendly interiors covered with lots of plants and greenery, world class amenities, plush seating area with charging points, free lounges etc. The terminal manages all the international operations and oversees specific domestic flights operated by Air India, Vistara, AIX Connect, and Star Air. It houses 95 check-in counters, 17 security check lanes, 9 baggage claim belts, 34 conventional and 6 electronic immigration gates. 

• Cargo Terminal – Kempegowda Airport has three cargo terminals. One is operated by AISATS (Air India Singapore Airport Terminal Services) Ltd. The second terminal is operated by DHL and Blue Dart Aviation. The third cargo terminal is operated by Menzies Aviation Bobba (Bangalore) Pvt. Ltd, a joint venture between Menzies Aviation and Bobba Group (a sales agency for Lufthansa Cargo). 

The Bangalore airport is divided into four levels:

Level 1 – Arrivals and Baggage Claim
Level 2 – Departures and Check-in
Level 3 – Security and Food Courts
Level 4 – Lounges and Boarding Gates

Transport Facilities at Bangalore Airport

The Kempegowda International Airport offers a diverse array of transportation options, ensuring passengers enjoy a stress-free and effortless journey to and from the airport.

• Airport Taxi/ Cabs/ Car Rentals – Bengaluru Airport provides a range of prepaid and postpaid taxi/cab options to travel across the city.

• Airport Bus – There are frequent bus services from Bengaluru Airport to travel across the city and other South Indian States.

• Train – The nearest railway station to Bangalore airport is located 3.8 km from the airport. Passengers can use the free shuttle service to travel between the railway station and the airport.

• Metro – Currently there are no metro station within 30kms from Bengaluru airport. The two nearest metro stations from Kempegowda airport are -Nagasandra Metro Station and Baiyappanahalli Metro station. Karnataka Government has approved the plan to develop the Bangalore Airport Metro Line which is expected to be completed by end of 2024. We will update this space once the metro line is operational.

• Parking – BLR Airport provides multi-level car parking facilities in both terminals, catering to passengers seeking convenient options for both short-term and long-term vehicle parking.

Lounges at Bangalore Airport

Kempegowda International Airport is home to many upscale lounges, where passengers with lounge access can enjoy exclusive privileges, unwind in cozy waiting areas and relish an array of amenities such as dining choices, beverages, Wi-Fi, showers, and serene work or relaxation zones.

Read: All About Lounges in Kempegowda International Airport

Hotels in and around Bangalore Airport

Kempegowda International Airport in Bangalore is surrounded by various hotels that cater to the needs of travelers. From luxury to cheap hotels, short-stay hotels, Our hotel guide will enlist popular hotels as per your budget and need.

The Airport also features an in-house transit hotel, 080 Transit Hotel for passenger who are looking for an overnight stay in Bangalore airport or looking for a relaxing nap before catching their next flight. 080 Transit Hotel, situated within Terminal 1 of Bangalore International Airport, is the closest hotel to the airport.

Whether you’re seeking luxurious accommodations or cheap hotels near Bangalore airport, including short-stay hotels, our hotel guide is here to showcase popular establishments tailored to your specific budget and preferences.

Read: All About Hotels in and around Bangalore Airport

Facilities & Services at Bangalore Airport

Nestled in the heart of India’s Silicon Valley, Kempegowda International Airport in Bangalore stands as a gateway that seamlessly blends modernity with efficiency. The airport offers an array of services and facilities catering to the diverse needs of travellers.

From the moment you step inside, you’re welcomed by a variety of lounges providing respite and comfort. The airport’s shopping area beckons with a tempting assortment of duty-free outlets and retail stores, while its diverse dining options promise a culinary journey to suit every palate.

Travellers can stay connected with complimentary Wi-Fi services, seek assistance at information desks strategically placed throughout the terminal, and enjoy the convenience of currency exchange and ATMs.

For those in need of medical assistance or traveling with children, the airport ensures well-equipped medical services and dedicated play areas. Whether you’re embarking on a business trip or a leisurely adventure, Kempegowda International Airport is designed to enhance every aspect of your journey.

Here are some of the facilities & services that one can find inside the Bengaluru International Airport.

Baby Care Rooms

Bangalore Airport has approximately 13 well-equipped Baby Care Rooms. These dedicated spaces offer a comfortable environment for passengers to attend to their infants, complete with amenities such as diaper changing stations, comfortable chairs, sink, trash bin, private feeding rooms, baby lotion, bath gels, and provided handwash and sanitizers, ensuring the convenience of travelers with little ones.

Location – The baby care rooms are scattered all through out the airport and also inside men and women’s washrooms. Follow the signages or contact information desk to locate the baby care rooms in BLR airport. Some of the locations are:

• Domestic Terminal, Airside, behind Mithastop
• Domestic Terminal, Airside, across from Gate 9
• International Terminal, Airside, next to main shopping hall
• International Terminal, Airside, across from Gate 25.

If you have more information about the locations of baby care rooms in Bangalore airport, you can contact us to send those details.

Children’s Play Area

Traveling with children, especially on long journeys, can often be a challenging adventure. Their unpredictable nature and tendency to throw tantrums when things don’t go their way can make any parent’s journey a little more eventful than anticipated.

Recognizing this, the operator of Bengaluru Airport, BIAL, has introduced a Playport recreation area designed for both passengers and young children. This engaging space offers a mix of traditional activities and modern gadgets, where children can enjoy classic games like Snakes & Ladders and life-size Hopscotch, as well as indulge in entertainment through PSP and Xbox games. The Playport will also feature balloon sculpturing, magic shows, an upcycled goods workshop and tattoo artists.

Location – Follow the signages or contact information desk to locate Children’s play area.

Baby Strollers

Passengers travelling with infants and young children can make use of free baby strollers available at the Kempegowda International Airport, Bangalore to move around faster. Passengers can take stroller from the check-in counters till the doors of the aircraft.

Visit the information desk at the check-in area to collect complimentary strollers in BLR airport.

Multi-faith Prayer Room

Kempegowda International Airport features dedicated multi-faith prayer rooms, offering a tranquil space for passengers seeking solace during their moments of prayer or meditation. There are 4 prayer halls in Bangalore Airport.

Location –

• Terminal 1
  • Domestic Departure: Adjacent to the new lounge
  • Domestic Departure: Behind the Relay outlet

• Terminal 2
  • Domestic Departure: Near Carluccio’s outlet
  • International Departure: Near International lounge

Postal Service

Kempegowda Airport provides postal services for travelers, allowing them to send and receive mail and packages while at the airport. This service is convenient for those who need to handle postal matters during their journey. The airport features one post office and two post boxes.

Location of Post Boxes –

• Terminal 1:  Arrival kerbside adjacent counter number 36
• Alpha 3 building:   Entrance

Post box clearance time: Daily at 1500 hours (except Sunday)

Location of Post Office –   Ground floor Alpha 3
Post Office Name – Bangalore International Airport PO
Airport TMO Bangalore Pincode – 560 300
Postmaster’s Contact Number – +91-8123005747 / +91-7026442939
Airport TMO Bangalore Contact Number – 08065839212

Timings –

• Monday to Friday: 0900 – 1700 hours
• Saturday : 0900 – 1200 hours
• Sunday : Holiday

Postal services offered –

• Registered and speed post
• Parcel service
• Money order
• Passport forms
• Small savings
• Financial services such as Western Union money order, sale of mutual funds, sale of insurance policy  

Smoking Zone

In Bangalore Airport, smoking is allowed at selected areas only. Signages are available to guide passengers to find the designated smoking zones inside the airport.

Location –

• Terminal 1
  • Domestic Departure: Near 080 lounge
  • Domestic Departure:Near Relay outlet, opposite to boarding gate 35
  • Domestic Departure: Opposite boarding gate 42

• Terminal 2
  • Domestic Departure: Near bus gate area
  • International Departure: Opposite boarding gates, C3 and C4
  • Kerbside: Near taxi pick-up point

Lost & Found

Bengaluru Airport (BLR) has a Lost and Found department to assist travelers in recovering their misplaced belongings. If you’ve lost an item at the airport, you can contact the Lost and Found department for assistance in locating and retrieving your lost property.

Operating Hours: Monday to Sunday from 0200 hours to 2359 hours

Claim Response Time: Within 3 business days

For items lost at the airport’s premises, Please contact Bangalore Airport Lost and Found department-

Passengers can search the items that are lost and provide necessary ID proofs to claim the lost items. For more information on lost & found, visit Bengaluru airport’s official website.

For items/belongings lost onboard the aircraft (e.g. indigo, Vistara, Malaysia Airlines, Emirates and others), contact specific airline’s lost and found department.

Medical Services

Passengers can get immediate assistance, including access to ICU ambulances, from fully equipped hospitals available inside each terminals(Terminal 1, Terminal 2) of Kempegowda Airport, Bangalore in case of medical emergencies.

Passengers need to follow the signages or contact the nearest information kiosk to find the hospital if they fell sick or injure themselves. The emergency medical service is operational 24/7. The airport also houses many pharmacy stores in Terminal 1 and Terminal 2, which are operational 24/7.

Location –

• Terminal 1
  Aster Medical Clinic – Level 1
• Terminal 2
  Aster Airport Medical Clinic – Near Arrival exit gates, baggage claim area.
• Outside Airport
  Aster Airport Medical Centre – adjacent to Terminal 1 building

Emergency Contact No. –

• Duty Medical Officer Terminal 1 (T1) – +91 9148790154
• Duty Medical Officer Terminal 2 (T2) – +91 9513343244 /  +91-8066783290
• Duty Medical Officer (Aster Medical Centre) – +9108049174917

Services Offered –

• Consultation
• fit to fly
• Breath analysis
• Minor procedures
• Ambulance
• Pharmacy
• Sickness certificate

Address –

Aster Airport Medical Centre
Bengaluru International Airport,
Gangamuthanahalli, Karnataka 562300

Wi-Fi

Complimentary or Free WiFi access is available at Kempegowda International Airport, Bangalore, allowing guests two hours of connectivity within the airport premises, spanning all terminals, lounges, and boarding gates. Passengers can login to the free wifi network either using a valid phone number or a WiFi voucher.

International passengers without a roaming or local Indian phone number can also enjoy free wi-fi access within Bangalore Airport by using a Wi-Fi voucher code.

How To Connect To Bangalore Airport Wifi?

1. Switch on WiFi and connect to “BLR Free WiFi”
2. Choose one of the following options to connect:
   • Enrol through your Phone Number – For passengers having a local (Indian) or international roaming activated phone number
   • Use a WiFi Voucher – For international passengers without a roaming/local SIM card(without a Indian phone number)
3. If enrolling through your Phone Number:
   • Fill in the required details
   • Click on “Get OTP” (One-Time Password)
   • Enter the One Time Password (OTP) to access the WiFi connection.
   • Click on “Connect to WiFi” to initiate the connection.
   • Connection will be active for 2 hours.
4. If you wish to extend the connectivity beyond 2 hours:
   • Download BLRPulse/BLRAirport from Appstore/Google Play.
   • Navigate to profile page
   • Click on Sign Up
   • Register with profile information
5. If using a WiFi Voucher:
   • Look for WiFi voucher kiosk at International arrivals
   • Scan the photo page of your passport & boarding pass
   • Collect the WiFi voucher code
   • Follow steps 1-3 to establish the internet connection
   • Connection will be active for 4 hours.

For any issues and queries, contact the information desk or call on +9180-22012001

SIM Card

Most International passengers coming to Bangalore has a common question in mind – “Can I buy a local SIM card at Bangalore Airport?“. And the answer is “Yes you can easily buy a local SIM Card right after you arrive at Bangalore International Airport”.

We understand, how important it is to stay connected with your loved ones in a foreign country. Moreover, you cannot use any ride-sharing apps (e.g. Ola, Uber etc.) and goods and food delivery apps(Swiggy, Zomato, Amazon etc.) without a local Indian phone number. Considering the challenges faced by travelers, BIAL has introduced a SIM CARD kiosk conveniently located near the baggage claim area in Terminal 1, arrival hall, opposite Gate no. 11 at Bangalore Airport.

International Passengers can purchase local prepaid sim card and dongles from the CXSOL outlet located at arrival hall of Terminal 1 in Bangalore airport. The process involves providing a copy of the passport, visa, and a passport photo.

In case you don’t have a photo, they will take one for you.

The outlet has SIM Cards from all leading providers like Airtel, Jio, Vodafone etc. They will guide you in selecting the best plan with data and calling. Airtel and Jio are some of the best sim card providers catering to tourists and international travelers.

For international passengers, it is recommended to buy the SIM card at the airport as buying one from outlets outside the airport requires additional documentation, such as residential address proof, which you will not have as a tourist.

Moreover, the SIM cards acquired at the airport are designated as tourist SIM cards and come with a specified validity period.

Location – CXSOL Outlet, Terminal 1 Arrival hall, Opposite Gate 11, Just after customs.
Email –  enterprise.solutions@cxsol.co.in

Cloak Rooms

One of the Bangalore Airport Baggage services is Cloak room facility. Cloak room is a designated space with luggage lockers where one can keep their luggage for a few hours and leave. For the ease of passengers travelling with a lot of luggage, cloak rooms or left luggage storage rooms are available at Terminal 1, Bangalore International Airport in Karnataka, India.

The left luggage room is operational 24/7 and is accessible for both domestic and international passengers.

Location – Near the Arrivals gate, T1. 
Contact No – +91-9742097773

Bangalore Airport Left Luggage Storage Limit –

Documents & Other Details Required During Luggage Claim –

The latest price for luggage storage in Bangalore Airport depending upon on the size of the bag and time slab is as follows:

Time	Price Per Bag – Standard Size (In INR)	Price Per Bag – Above Standard Size (In INR)
Upto 6 hrs.	250	300
Upto 12 hrs.	500	600
Upto 18 hrs.	700	900
Upto 24hrs.	1000	1100
Upto 30hrs.	1200	1500
Upto 36hrs.	1500	1800
Upto 42hrs.	1700	2000
Upto 48 hrs.	1900	2300
Upto 54 hrs.	2200	2400
Upto 60 hrs.	2400	2700
Upto 66 hrs.	2600	3000
Upto 72 hrs.	2900	3300
Upto 78 hrs.	3100	3600
Upto 84 hrs.	3300	3900
Upto 90 hrs.	3600	4100
Upto 96 hrs.	3800	4200
Upto 120 hrs.	4100	4300

Self Baggage Drop

The self bag drop facility in Bangalore airport is a unique and useful feature that was first available in Bangalore airport in a large scale. The self baggage drop facility saves a lot of passenger’s valuable time by allowing passengers to scan and drop their own baggage and complete the entire transaction within 45 seconds.

Baggage Wrapping Service

Baggage wrapping service at Bangalore airport takes extra care of passenger’s luggage by wrapping them using biodegradable material following global standards to enhance security and safeguard items during travel.

Location – At the kerbside, opposite Departure Gate no. 1

Automated Buggy Service

Bangalore Airport offers an automated buggy service for the convenience of passengers, providing swift transportation between terminals. This service is provided free of cost to assist senior citizens, expecting mothers and passengers with special needs.

Location –

• Terminal 1
  • Near Departure gates 
  • At International security check area 
  • At Arrivals near gate 5 
  • Near Lost & Found counter, Kerbside 
• Terminal 2
  • Arrival entry gates in the arrival corridor  
  • Arrival exit near baggage claim  
  • At Departures near the Orientation Garden 

Special Assistance for PRM and Wheelchair Assistance

Looking for wheel chair assistance in Bangalore airport? Most of the airlines provide complimentary wheel chair service for passengers with special needs, senior citizens and expecting mothers. Passengers with reduced mobility (PRM) need to inform the airlines 48 hours prior to departure or at the time of booking about the need for mobile assistance.

To book wheel chair assistance at Bangalore Airport, contact the specific airline.

There are dedicated zones for drop-off and pick up for persons availing wheel chair service in Bangalore (BLR) Airport.

In addition to wheel chair service, all the washrooms, escalators, lifts, Information desk and other facilities inside the BLR airport are PRM friendly. Moreover, Bangalore airport features wide pathways, priority check-in, dedicated entry to the terminal via Gate No. 5, reserved drop off at Lane 1 at the Departures for Passengers with reduced mobility (PRM).

Phone No. – +918022012001 
WhatsApp – +918884998888 
Email – feedback@bialairport.com

Porter Service

Porter service is available at both the terminals ( T1 and T2) of Bangalore Airport at a reasonable rate. The porter staff will help you by carrying your luggage and take you till the check-in counter giving you a hassle free experience.

ATM

Multiple national and international ATM outlets are available at Kempegowda Airport in Bangalore which are conveniently placed to cater the financial needs of travellers during their journey.

Location –

• Terminal 1
  • Opposite departure Gate No. 1 (kerb side)
  • Opposite departure Gate No. 8 (kerb side)
  • Opposite arrival Gate No. 11 (kerb side)
  • The QUAD by BLR 
  • Next to Globe ground India Ticketing Counter
  • Check in Hall near departure Gate No. 5 A
  • Domestic departure, opposite boarding Gate No. 15
  • Arrival hall near Gate No. 13
• Terminal 2
  • Level-3 Departure forecourt area
  • Level-3 Check-in hall
  • Level-3 Domestic Security Hold Area
  • Level-3 Common Arrival hall
  • Level-0 Arrival Forecourt Area

Foreign Currency Exchange

Ebixcash World Money Ltd. (Also known as Centrum Money Exchange) and Thomas Cook provide foreign currency exchange services at Kempegowda International airport in Bangalore. There are many outlets in both the arrival and departure section of Terminal 1 and Terminal 2. These foreign currency exchange counters are open 24*7. Passengers need to carry Passport, Visa, Pan Card and Boarding pass for exchanging currency.

EbixCash Location –

• Terminal 1
  • Domestic Arrival Hall
• Terminal 2
  • International Departure before immigration
  • International Departure outside Terminal (Security Hold Area)
  • International Arrival outside Terminal

Currency Exchange Assistance Contact No – +91 9894848668
Email – arun.dv@ebixcash.com | bangaloreairport@ebixcash.com
Airport Incharge – Mr. Arun

Thomas Cook Location –

Bangalore International Airport LTD, Arrival & Departure
Devanahalli
Bengaluru – 560300
Currency Exchange Assistance Contact No – +918047406422

To get best currency exchange rate in Bangalore, it is recommended not to exchange it in airport as rates are comparatively higher (due to additional airport tax) than money exchange outlets available outside the airport due to additional airport tax.

Visitor’s Entry

Bangalore Airport management has provided a special facility for visitors who wants to meet and see off their loved ones inside the airport. The visitors can buy a gate pass for Rs. 100/- from Visitors Entry Ticket Counter to get inside the airport. The pass is valid for 2 hours from the time of issue. Visitors are not allowed to carry any bags or luggage. Children under 3 years of age are allowed free entry.

Ticket Counter Location – Kerbside, near Arrival hall

Meet and Greet

Kempegowda International Airport, Bangalore offers extra-ordinary guest relations services through various meet and greet services like Care By BLR, Aviserv and Jodogo Airport Assistance dedicated specially to enhance the experience of travelers arriving, departing and transiting through the airport. This personalized assistance service is designed to warmly welcome and assist travelers upon their arrival, ensuring a smooth and enjoyable experience as they navigate through the airport.

Passengers need to BOOK the meet and greet services in advance by paying a service fee by visiting their website. Some credit cards (e.g. Axis Bank Magnus Card, Axis Atlas Card) offer free meet and greet services. Contact your bank before availing the meet and greet service.

Services Offered –

• Meet and Greet
• Wheelchair Assistance
• Porter Service
• Check-in Assistance
• Priority Boarding
• Buggy Transfer
• Escort to Lounge and Departure Gate
• Escort until car pick up
• Terminal Transfer Assistance
• Fast Track through immigration
• Baggage handling
• Airport Assistance for elderly

Showers

Travelers have the option to use the shower facilities at the Plaza Premium Lounge in Bangalore Airport to freshen up before continuing their journey.

Bengaluru Duty Free

Duty free shop is a retail store whose products are free from the payment of certain local and national taxes. There are many national and international duty free brands inside Bangalore Airport from where passengers can buy basic as well as branded watches, liquor, apparels, perfumes, cosmetics and other accessories.

Location –

• Terminal-2, Level-3, Departures – Kempegowda International Airport, Bengaluru
• Terminal-2, Level-0, Arrivals – Kempegowda International Airport, Bengaluru

Phone No. – +91-9008111881
Email – Indiainfo.BLR@in.dufry.com

Bengaluru Duty free is operational 24 hours.

Read: Top Picks and Offers at Bengaluru Duty Free shopping in BLR Airport

Retail Shopping

Bengaluru Airport is a paradise for shopaholics as it features a large no. of exclusive shopping brands for purchasing clothes, watches, toys, travel accessories, books, shoes, medicines and many more. If you have a long layover or wait time and you are looking for things to do at Bengaluru Airport, we suggest you definitely check out the numerous brands and enjoy the world class shopping experience.

Read: Explore brands and shops inside Bengaluru International Airport

Eateries

To serve hunger pangs of its guests, Bengaluru International Airport features a plenty of restaurants, bars and cafes in all terminals, before and after security check. From international cuisine to local delicacies, these restaurants offer a fusion of flavors that reflect the vibrant culinary essence of Karnataka and India.

Here is a terminal wise list of eateries and restaurants that one can find inside Kempegowda International Airport.

Spa Service

Bengaluru Airport offers spa services for its passengers who are having a long layover and looking for relaxation and rejuvenate themselves.

1. Sohum Spa – Bangalore International Airport Lounge | Contact No. – 022 6139 6000 | Email – enquiry@sohumspas.com
2. O2 Spa – Kempegowda International Airport, Bengaluru – Currently unavailable

Digi Yatra

DigiYatra is a contactless and paperless flying experience where passengers need not carry any documents like boarding pass, ID Proofs. This newly launched facility is available for all domestic passengers(Passengers travelling across India) flying by selected airline from Bengaluru Airport. The DigiYatra E-Gate is currently available at departure entry Gate 1-4 at Bangalore airport.

Email – terminalmanager@bialairport.com | feedback@bialairport.com
Helpline Number – 080-66785555 | 080-47406666

CTX Machines

Bangalore Airport has made history by becoming the first airport in India to discontinue the Gadgets-In-Tray System during security checks. The implementation of CTX Machines in Bangalore Airport Terminal 2 has revolutionized the security screening process, eliminating the necessity of placing gadgets in trays and enhancing overall efficiency. CTX Machines, akin to advanced scanners utilized in airports, utilize Computer Tomography X-ray technology to capture highly detailed images of the contents within your baggage.

These machines swiftly and intelligently examine the bag’s contents, ensuring safety without requiring passengers to remove items. This innovative approach results in a rapid and seamless security check, significantly improving the overall experience for all travelers.

FSTR in Bangalore Airport

Explore FSTR’s online shopping experience, allowing you to shop from anywhere and receive convenient product deliveries right to your doorstep!

AI ROBOT

Bengaluru International Airport has introduced ten AI-driven assistance robots to enhance the passenger experience. The Temi Robots aka Temi, called #BLRbot, are popular at the airport.

These robots offer a range of services, including providing information on flight status, assisting with passenger conveniences, offering directional guidance, and sharing retail and food & beverage information. Deployed to guide passengers and address basic queries, these robots mark the initial phase of an initiative that aims to increase their count and enhance functionality based on customer feedback. In collaboration with Artiligent Solutions Pvt. Ltd., experts in AI and Robotics, BLR Airport is developing these robots with customized passenger services software.

Visa & Immigration

As per Indian regulations, travelers from specific countries have the option to obtain an e-tourist visa for a restricted duration, intended for purposes such as tourism, medical treatment, casual business, or visiting friends/relatives.
For more information on Visa, visit – https://indianvisaonline.gov.in/visa/tvoa.html

Please check all details related to immigration requirements beforehand.

Due to a huge daily footfall, the standard time to clear immigration and customs at Bangalore Airport is around 45-60 minutes. The immigration queue goes longer specially during night time. Hence it is advisable for departing passengers to reach the airport early.

Upon arriving at the airport, follow the signage “Immigration” to reach the immigration counters. You need to fill up an Arrival Card and submit it to the counter. In case you don’t have an address in India, you can fill your hotel’s name and location in place of Address in India section.
At immigration counter, you have to submit your passport, arrival card and ETA (Electronic Travel Authorization) print-out from your visa confirmation email. After immigration, you can proceed towards Baggage Claim and Customs.
The baggage clearance at Bangalore Airport consists of two channels.

Green Channel

You can take this channel to exit if you have no dutiable goods to declare.

You can take this channel for custom clearance if you have dutiable goods to declare. You must give correct declaration of dutiable goods in order to avoid any penalty or fine.

**Passengers are advised to take the appropriate channel to exit the airport. Any wrongful or non-declaration may also lead to arrest & prosecution. Please check this link for other customs related information.